Welcome to www.unbrandedpendants.com! To help you get the best experience during your shopping experience, we have developed the following problem terms. If you encounter any problems during shopping or using our products, please refer to the information below.
Product Quality Issues
We are committed to providing high-quality metal blank necklace pendants. If you find any quality problems when receiving the product (such as deformation, scratches or other defects), please contact us within 2 days after receiving the goods and attach photos for our review. We will handle it for you as soon as possible and negotiate a solution with you.
Wrong Shipment
If the product you received does not match the order you purchased, please contact us within 2 days of receiving the goods and provide detailed order information and relevant photos. We will arrange the shipment of the correct product for you and bear the resulting shipping costs.
Return and Exchange Policy
If you are not satisfied with the metal blank necklace pendant you purchased, we support a return or exchange within 14 days of receiving the goods. When applying for a return or exchange, please ensure that the product is unused and retains the original packaging. Return or exchange requests that do not meet these conditions will not be accepted. The shipping cost of the return is borne by the customer.
Contact Customer Service
If you have any questions or need further assistance during the shopping process, please feel free to contact us through our customer service email or online customer service system. Our customer service team will serve you wholeheartedly and try our best to answer your questions.
Notes
All return and exchange applications must be processed through our official channels.
Personalized pendants cannot be returned or exchanged once they are confirmed due to their special nature. Please confirm carefully before placing an order.
We hope to provide you with high-quality products and services. Thank you for choosing us www.unbrandedpendants.com. We look forward to sharing more creative fun with you!